Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in St. Petersburg come from postal codes 33705, 33707, 33714, 33713, 33702, 33710, 33701 and 33709.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 267,081 ratings
Thank you!
Problems in the last 24 hours in St. Petersburg, Florida
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in St. Petersburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Spectrum
Spectrum is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near St. Petersburg, Pinellas County, Florida
The most recent Spectrum outage reports came from the following cities:Pinellas Park, St. Petersburg, Largo and Seminole.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Pinellas Park | Internet | |
| St. Petersburg | Internet | |
| Largo | Internet | |
| Pinellas Park | Internet | |
| Pinellas Park | Internet | |
| Seminole | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near St. Petersburg, Florida
Latest outage, problems and issue reports in St. Petersburg and nearby locations:
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum It was a scheduled maintenance issue @Ask_Spectrum Its been fixed now, but it put me about two hours behind schedule. Can’t you find a way to alert customers before you shut down? I’d sign up for alerts.I lost three good paragraphs I had to totally rewrite because of this.
- Ken Apperson (@KenApperson) reported fromSt. Petersburg, Florida
@Ask_Spectrum Called to upgrade a few weeks ago. Was told there would be a $50 fee to upgrade. No install required. Cancelled service. Now I find out I had to pay for a full months service because I was 6 days into the billing cycle and you don’t prorate. Was a customer for years
- Dena Brannen (@denabrannen) reported fromSt. Petersburg, Florida
@Ask_Spectrum I have no internet at this point. Please let me know what can be done to correct this issue. I work remote in healthcare and need access. Thanks.
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum The second reboot fixed it, but why so many problems with service lately?Both of my neighbors were complaining to me yesterday about how spotty their @GetSpectrum service is.Why is this so difficult, it’s your core business.When are you going to improve service & support?
- Justin (@clearwatereagle) reported fromSeminole, Florida
I have had enough of @Ask_Spectrum & their awful pricing for internet. I could have the exact same speed for $30/mth less if I could get @WOWCare but Spectrum has a monopoly on my area so I can't. What utter crap this is when you have no choice in a service provider.
- matthew (@patswin_again) reported fromSt. Petersburg, Florida
@Ask_Spectrum ******** is a “broadcast fee” when I can get those channels for free by plugging a cable into the wall?
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
I wish @Ask_Spectrum & @GetSpectrum would notify customers before doing scheduled maintenance on their network.I was halfway done with a new blog post about the upcoming @Apple iPhone 12 and blam - all four tires go flat.There is no reason why notifications can’t be sent out.
- maya nicole 🌺 (@MayaaaaNicoleee) reported fromSt. Petersburg, Florida
@Ask_Spectrum why tf my internet not working 😭
- Amory Oberlander (@oscar_bravo_1) reported fromSeminole, Florida
@GetSpectrum definitely don’t get it. It’s the worst. #spectrum #internet #badservice
- Dexter Cuthbert (@CuthbertDexter) reported fromSouth Highpoint, Florida
@GetSpectrum Hey spectrum. It's not fear for a customer to be 3 hrs on the phone for your service. Your call/c say they can't help either with a simple request.
- Bailey Martindale (@BaileysBabbling) reported fromSt. Petersburg, Florida
@GetSpectrum convinced me to switch from AT&T but failed to mention I’d never have cell service. Today my phone is completely booted off service & They dont allow reg chat support to get help on mobile & I can’t call without cell service. Thanks for screwing me #spectrumoutage
- Chris Michalik (@Chris_Michalik) reported fromSt. Petersburg, Florida
@Ask_Spectrum Going to need a credit to my account for this outage. I don't pay for service to go down as often as yours does.
- Dena Brannen (@denabrannen) reported fromSt. Petersburg, Florida
@Ask_Spectrum May I ask how long these issues are going to continue? I cannot get any service through my internet. I’m incredibly frustrated.
- Rob Tanner (@Mr_RobTanner) reported fromBoca Ciega, Florida
@Ask_Spectrum 33772 “planned outage” eta of back on? I work second shift and just got home and no internet. Sucks.
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
Well as per usual there’s yet ANOTHER outage (always late at night when they think no one is using the Internet) from good ole @Ask_Spectrum @GetSpectrum this is like the fourth time this has happened. I am trying to get work done and now I can’t!!
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
So @GetSpectrum charges me twice for the same movie on two separate dates on my recent bill. Confused, I called and asked why I would rent the same movie twice and they said would refund the money of the movie rental. Which they did not. Once again, stellar customer service 👌🏼
- Benny Barrette (@B3nzin0) reported fromSt. Petersburg, Florida
@Ask_Spectrum It's not today bits every other day. Yet you want me to pay full price and spend 45 mins on a line to tell them it y'all's problem not my modem. Get spent
- Benny Barrette (@B3nzin0) reported fromSt. Petersburg, Florida
Let me get this straight. I call @GetSpectrum to talk about how much they have outages. Like when I log in you state its down. Lady on line says I have to call tech and get my equipment tested. It's your effing systemmmmmm. Not mine. So. The question is. Back to wow or what?
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum It’s working now, but it’s been stalling like this for the last three days for no apparent reason. I’m working & the internet light on router goes off. About a minute later the modem lights indicate that no internet is being received.What’s causing this persistent issue?
- ken (@queenkengrie) reported fromSt. Petersburg, Florida
contrary to popular belief, Hell isn’t a hot and fiery place where you’re physically tortured for all of time. Hell is actually just an eternity spent on the phone with @GetSpectrum’s customer support, which is infinitely worse.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kyle (@Kyle01704953) reported
@GetSpectrum 10 hours on the phone with Spectrum. Can't fix an issue that they created. Two receivers they simply can't activate. Want me to keep going to their store to swap hardware. So tired of their half-assed attempts and poor service
- Beartuff (@Beartuff3) reported
@Belak_99 @GetSpectrum dont use their router its **** switch that and your fine lol
- losangeles_shad_BTBN (@losangeles_shad) reported
5244 University Pkwy, San Bernardino, CA 92407. 140 W Valley Blvd, Rialto, CA 92376. It's not a early upgrade if I have to pay full price for the phone. And it's shipped from customer service. I should be able to go into a store and get my upgrade.@Ask_Spectrum@Google
- WharpeZ (@WharpeZ) reported
@Ask_Spectrum no problem. quick question is there a maintenance goin on? internet been out for a minute. no worries though!
- Dani Kandi (@bindingrod) reported
@Ask_Spectrum Is the Internet down right now in Killeen, Texas due to the storming?
- Peter J (@pj197) reported
@BrewersRaptor @Ask_Spectrum Uninstall the app then reinstall it. I had the same issues you’re having and I was able to get the Brewer game after the reinstall.
- WharpeZ (@WharpeZ) reported
you guys give @GetSpectrum a break. it’s either a planned outage or maintenance. the service for me is good and i have gotten better speed and performance lately. cut some slack they do this at the middle of the night for a reason.
- Mercedes (@rudefirstlady) reported
Omg @GetSpectrum can you be anymore garbage. My internet has been dumping every 1-2 hrs for a week now and just completely went out for the night. 🙄 it’s obscene how much I pay for it to almost never work.
- enzo (@rponcee__) reported
you have the absolute worst internet i have ever experienced in my life @Ask_Spectrum @GetSpectrum
- Bob Jerry (@BobJerry09) reported
@Ask_Spectrum Outage in Lakewood California
